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Administrator console does not open after update to 2010r3

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I need a solution

 

I upgraded my backupexec 2010 to r3, and since then I cannot open the administrator console. I get the splash screen, then it disappears to the task bar., I get no menu when I right click on the taskbar item (no close/maximize/minimize). I can only kill it via the task manager

If I stop the services I get a popup “connect to media server” asking me to start the services and logon. If I restart and logon I still can’t get the gui

The upgrade was ok, no error, it rebooted as normal, and live update ran. But I was not able to get in the gui. No errors in eventvwr when I launch the gui

The services are running, even my nightly backup jobs run (I get an email notice). I just can’t get in the gui

I am running a windows storage server 2003 r2

 

I have tried the following

 

  • Did a repair
  • Rebooted
  • Registered live update with the optin
  • Manual ran lineupdate, it downloaded and installed sp2
  • Re-ran liveupdate and it install 5 hotfixes
  • Ran repair (also uninstall / reinstall) dotnetfx 3.5
  • Used the BEutility to repair the DB and rebuild indices

 

 

 

Any ideas?

 


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