Backup of NAS data

I currently have the issue as covered in the following article:

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=TECH87855

I am running Backup Exec 2010 R3 and note in the article that there are no plans to address this issue.

Is anyone able to advise if later releases of Backup Exec resolve the issue?

Many thanks.