I need a solution
With the demise of the probably aging but reliable Ghost, Symantec suggested trying System Recovery, which I did, and failed.
Win 7 x64, no reason given for the failed installation, but the log file tells me about an MSI error code 1602.
Had a look at the forum, but failed to find a similar case, that's why I'm asking here.
The last bit of the log can be found below, the full version is attached.
Any help would be appreciated!
Thanks, and best regards
Harold
04-06-2013,09:23:01 : Property(S): BorderTop = 1
04-06-2013,09:23:01 : Property(S): UserLanguageID = 2057
04-06-2013,09:23:01 : Property(S): TextInternalLeading = 3
04-06-2013,09:23:01 : Property(S): TTCSupport = 1
04-06-2013,09:23:01 : Property(S): Date = 06/04/2013
04-06-2013,09:23:01 : Property(S): BorderSide = 1
04-06-2013,09:23:01 : Property(S): TextHeight = 16
04-06-2013,09:23:01 : Property(S): DATABASE = C:\Windows\Installer\e2467.msi
04-06-2013,09:23:01 : Property(S): MsiAMD64 = 6
04-06-2013,09:23:01 : Property(S): MsiLogFileLocation = T:\temp\MSI8ec90.LOG
04-06-2013,09:23:01 : Property(S): RecacheTransforms = T:\Symantec\SSR\SSRx64\Install\Media\1033.mst
04-06-2013,09:23:01 : Property(S): VersionDatabase = 200
04-06-2013,09:23:01 : === Logging stopped: 06/04/2013 09:23:01 ===
04-06-2013,09:23:01 : The return code from the MSI is: 1602
+ 04-06-2013,09:23:01 : Installation failed. MSI Error code:1602
04-06-2013,09:23:01 : The return value for Symantec System Recovery returned error code: 1602
04-06-2013,09:23:01 : Clean up Symantec installer keys.
04-06-2013,09:23:02 : Cleaning up the symc status key
04-06-2013,09:23:03 : Installation return value: 1602
+ 04-06-2013,09:23:24 : The installation process detected a reboot is required to complete the operation.
04-06-2013,09:23:24 : The return code is: 1602
+ 04-06-2013,09:23:24 : WARNING: Installation has been canceled.