I need a solution
Hi all,
I have a Windows 7 x64 SP1 workstation that was happily running BESR 2010 Desktop to do backups to an external 3TB disk. This is my personal workstation. I got the bright idea to upgrade to SSR 2013 as a guinea pig machine for my other ones out there. This has not gone well.
Upgrade was in-place - Installer detected BESR 2010 and removed it then installed 2013. I rebooted, and since then have rebooted many times. Backups fail with this event in the SSR log:
Error EC8F17B7: Cannot create recovery points for job: Backup of C:.
Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: VSS_E_INSUFFICIENT_STORAGE (-2147212513). (UMI:V-281-3215-6071)
Details:
Source: Symantec System Recovery
System boots from a 120GB SSD with about 30GB free, and has a 1TB data volume that is two 1TB WD RE3 drives running Intel RST hardware mirroring. There are two jobs - one backs up the System Reserved and C: drives, the other backs up the G: data volume, running at 4AM and 5AM respectively.
After a reboot, VSS shows:
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {eb4de408-2901-4f0e-a597-da0b6e07860e}
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {cde03ce4-0883-4b6a-90b8-382c6a461aac}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {4b622621-34f1-405a-9dcf-1293833541b7}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {c1b60f1c-cb56-4dc6-a9a0-c4813527beec}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {55f45e21-8b25-4864-9eb7-bac68c72bd00}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {aaa41c57-8d08-4d35-ad3f-f48d77857fe3}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {f6fde25a-021a-4123-b0fe-b997bdbb0bf4}
State: [1] Stable
Last error: No errorFollowing the backup attempt:
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {eb4de408-2901-4f0e-a597-da0b6e07860e}
State: [7] Failed
Last error: Timed out
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {c98aa249-41e9-469b-9a03-324216609b11}
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {cde03ce4-0883-4b6a-90b8-382c6a461aac}
State: [7] Failed
Last error: Timed out
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {edc25c42-7faf-4c7d-8404-96107164bd97}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {78950130-6c85-48a2-b54f-c83da4277f48}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {fb7d27d5-27c1-4f8d-a128-829a720f7fe9}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {7dc0a632-1b52-4605-a034-2583adfdc773}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {aaa41c57-8d08-4d35-ad3f-f48d77857fe3}
State: [7] Failed
Last error: Timed outAnd the following errors show up in the Application log:
Log Name: Application
Source: VSS
Date: 4/12/2013 1:50:52 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BITBOY-i7
Description:
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80070001, Incorrect function.
.
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {320def6b-f19f-4aa2-8c77-6642f6a185be}
Error-specific details:
ASR Writer: Incorrect function. (0x80070001)
Log Name: Application
Source: Symantec System Recovery
Date: 4/12/2013 1:51:04 PM
Event ID: 100
Task Category: High Priority
Level: Error
Keywords: Classic
User: N/A
Computer: BITBOY-i7
Description:
Error EC8F17B7: Cannot create recovery points for job: Backup of C:.
Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: VSS_E_INSUFFICIENT_STORAGE (-2147212513). (UMI:V-281-3215-6071)
Details:
Source: Symantec System Recovery
I'd like to get this working again - any thoughts about what I need to do here? My instinct is to uninstall and reinstall 2013, but I feel like there may be some 2010 stuff left somewhere that's causing this. Or if I'm wrong, let me know - looking forward to some guidance.
Best,
---- Andrew Solmssen