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unable to backup shadow copy component Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI

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I need a solution

Hi folks

NBU version 7.1.0.2, VM server win 2008, writers are stable, VSS dll reregistered, no error in eventlogs

NBU gui logs:

 

05/08/2013 07:23:28 - Info nbjm (pid=13640) starting backup job (jobid=2538135) for client vmclient, policy TEST_SS1, schedule FULL
05/08/2013 07:23:28 - Info nbjm (pid=13640) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=2538135, request id:{B51BA724-B7D1-11E2-9FDA-2022C235A910})
05/08/2013 07:23:28 - requesting resource DDBOX
05/08/2013 07:23:28 - requesting resource masterserver.NBU_CLIENT.MAXJOBS.vmclient
05/08/2013 07:23:28 - requesting resource masterserver.NBU_POLICY.MAXJOBS.TEST_SS1
05/08/2013 07:23:29 - granted resource  masterserver.NBU_CLIENT.MAXJOBS.vmclient
05/08/2013 07:23:29 - granted resource  masterserver.NBU_POLICY.MAXJOBS.TEST_SS1
 
05/08/2013 07:23:29 - granted resource  DDBOX
05/08/2013 07:23:29 - estimated 11260458 kbytes needed
05/08/2013 07:23:29 - Info nbjm (pid=13640) started backup job for client vmclient, policy TEST_SS1, schedule FULL on storage unit DDBOX
05/08/2013 07:23:29 - started process bpbrm (pid=23142)
05/08/2013 07:23:30 - Info bpbrm (pid=23142) vmclient is the host to backup data from
05/08/2013 07:23:30 - Info bpbrm (pid=23142) reading file list from client
05/08/2013 07:23:30 - connecting
05/08/2013 07:23:31 - Info bpbrm (pid=23142) starting bpbkar on client
05/08/2013 07:23:31 - connected; connect time: 0:00:00
05/08/2013 07:23:45 - Info bpbkar (pid=4480) Backup started
05/08/2013 07:23:45 - Info bpbrm (pid=23142) bptm pid: 23196
05/08/2013 07:23:45 - Info bptm (pid=23196) start
05/08/2013 07:23:45 - Info bptm (pid=23196) using 262144 data buffer size
05/08/2013 07:23:45 - Info bptm (pid=23196) setting receive network buffer to 262144 bytes
05/08/2013 07:23:45 - Info bptm (pid=23196) using 256 data buffers
05/08/2013 07:23:48 - Info bptm (pid=23196) start backup
05/08/2013 07:23:49 - Info bptm (pid=23196) backup child process is pid 23228
05/08/2013 07:23:49 - begin writing
05/08/2013 07:29:22 - Warning bpbrm (pid=23142) from client vmclient: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component files present on the snapshot.)
05/08/2013 09:22:50 - Info bptm (pid=23196) waited for full buffer 30946 times, delayed 457382 times
05/08/2013 09:22:51 - Info bptm (pid=23196) EXITING with status 0 <----------
05/08/2013 09:22:51 - Info bpbrm (pid=23142) validating image for client vmclient
05/08/2013 09:22:51 - Info bpbkar (pid=4480) done. status: 1: the requested operation was partially successful
05/08/2013 09:22:51 - end writing; write time: 1:59:02
the requested operation was partially successful  (1)
 

 


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