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shadow copy component backup failure due to EFI partition

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I need a solution

Hi folks

on 2 different i hav shadow copy component backup failure both of them have same configuration,: MS windows 2008 R2 SP1 ver 6.1 build 7601, both physical server.

found one of technotes which state to run command bcdedit /enum 

output from server1

 

C:\Program Files\Veritas\NetBackup\bin>bcdedit /enum
 
Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
path                    \EFI\Microsoft\Boot\bootmgfw.efi
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {6433896e-3e6b-11e0-9e3f-e41f13d6455a}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30
 
Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.efi
description             Windows Server 2008 R2
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {64338970-3e6b-11e0-9e3f-e41f13d6455a}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \Windows
resumeobject            {6433896e-3e6b-11e0-9e3f-e41f13d6455a}
nx                      OptOut
 
==========================================================
output from server2
bcdedit/enum
 
Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {4d265bb4-7954-11e2-8637-6cae8b27a84d}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30
 
Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.exe
description             Windows Server 2008 R2
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {4d265bb6-7954-11e2-8637-6cae8b27a84d}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \Windows
resumeobject            {4d265bb4-7954-11e2-8637-6cae8b27a84d}
nx                      OptOut

if u keenly look and compare output then 1 line is missing from output of server2 :

path                    \EFI\Microsoft\Boot\bootmgfw.efi

question is why bootmgfw.efi path is missing from output of server2

please help me understand this. not really sure this is the right forum to ask this question but it will help me put an end to shadow copy component backup failure problem.

 


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