Hello experts,
My problem is the following:
Master/Media servers: Netbackup 7.5.0.5
Enterprise Vault: 9.0.3 running NBU 7.5.0.4 client
Backing up 2 vault stores at different times of the day - there is a business case for this. For this purpose VaultA and VaultB
A full backup of the open partitions completes successfully as do the next one or two incremental backups. After that the incremental backups of the open partitions hang on the parent job.
Yesterday the incremental backups jobs completed successfully in NetBackup but the vault stores were not taken out of backup mode so I did this manually.
Last night the parent job for VaultB ran but 13 hrs later the vault store had still not been put into backup mode. - I cancelled the backup.
This morning the parent job for VaultA ran, put the vault store into backup mode but no data was transferred.
For both vault open partition backups I have the initial parent job, then the job that lists the fingerprint database and Partition to be backed up. This is the job that quiesces the stores. I do not have the child job that backs up the actual data from the store.
If I were to run a Full open partition backup it would work but it takes all day so is not feasible.
All Database backups are completing successfully except for the fingerprint database as this is called by the problem job.
I hope this is clear enough for you to determine what my issue is.