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deduplication problem

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I need a solution

Hello,

Recently the company i work for purchase two new Linux file server and we decided touse Symentac Backup Exec.

We choose a company specialized in this product for the installation. Everything work fine except one thing, on one of the server the client side deduplication does no work.

Normally, they both have the same configuration but for one it works and for the other it doesn't and i dont know why.

I've looked everywhere but i can't find why, so i came here to see if you have encourtered this problem too and if you have a solution ?

Thank you for your time.


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