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Write Error during client side deduplication

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I need a solution

I am trying to configure client side deduplication for one our servers. NBU 7.1.0.4 - Master running on WINDOWS 2003.

Client is on NBU 7.1. I have opened the ports based on http://www.symantec.com/docs/HOWTO36321

When I run the backup do Pure Disk, the backup fails with Err # 83.

02/11/2012 13:55:07 - Info bpbrm(pid=11780) starting bpbkar on client        
02/11/2012 13:55:48 - Info bpbkar(pid=11968) Backup started          
02/11/2012 13:55:48 - Info bpbrm(pid=11780) bptm pid: 11866         
02/11/2012 13:55:48 - Info bptm(pid=11866) start           
02/11/2012 13:56:09 - Info bptm(pid=11866) using 262144 data buffer size       
02/11/2012 13:56:09 - Info bptm(pid=11866) setting receive network buffer to 262144 bytes     
02/11/2012 13:56:09 - Info bptm(pid=11866) using 32 data buffers        
02/11/2012 13:56:09 - Info bptm(pid=11866) USING 262144 data buffer size for FT     
02/11/2012 13:56:09 - Info FTM04 (pid=11866) Using OpenStorage client direct to backup from client bms013 to b6-n5020-04 
02/11/2012 13:56:52 - Critical bptm(pid=11866) sts_open_target_server failed: error 2060014 operation aborted      
02/11/2012 13:56:52 - Critical bptm(pid=11866) failure to open proxy target server b6-n5020-04: plug-in reports error 2060014 operation aborted
02/11/2012 13:56:52 - Info bptm(pid=11866) EXITING with status 83 <----------       
02/11/2012 13:56:53 - Info bpbkar(pid=11968) done. status: 83: media open error      
02/11/2012 13:56:53 - end writing
media open error(83)

I had enabled the PDplugin log file and it reported the following.

11/02/12 13:54:36 [11832] [10972] [WARN] get_agent_cfg_file_path_for_mount cannot read PureDisk agent configuration file C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\b6-n5020-04.cfg (2060024)

11/02/12 13:55:41 [11832] [10972] [WARN] get_agent_cfg_file_path_for_mount cannot read PureDisk agent configuration file C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\b6-n5020-04.cfg (2060024)

11/02/12 13:55:41 [11832] [9140] [WARN] get_agent_cfg_file_path_for_mount cannot read PureDisk agent configuration file C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\b6-n5020-04.cfg (2060024)

11/02/12 13:56:24 [11832] [12264] [ERROR] pd_register ERROR PdvfsRegisterOST for b6-n5020-04 failed (10060 Unknown error)

11/02/12 13:56:24 [11832] [12264] [ERROR] get_agent_cfg_file_path_for_mount pd_register failed for configuration file C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\b6-n5020-04.cfg

The PD config. file is not present at the client location. Can someone help me on creating that CFG file or if I am missing anything on it.

 

 

 

 


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