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NDMP Tapr Drive Issue

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I need a solution

Hi All

We have one master server at solaris 10. it also works as media server.

Robot is NDMP robot and we have 4 tape drives. 2 normal and 2 NDMp tape drives.

all was working fine, now one drive gone bad and we repalced it with the help of vendor.

It was NDMP tape drive of lto4 type and the new drive is of lto5 type.

I have configured drive on NBU level. it was showing up.

When I start backups , thsi drive goes down immediately.

Tape drive is  Quantum I500.

 

Logs :

 

11/03/2012 00:23:04 - Error bptm (pid=18611) error requesting media, TpErrno = Robot operation failed
11/03/2012 00:23:05 - Warning bptm (pid=18611) media id E10411 load operation reported an error
11/03/2012 00:23:05 - current media E10411 complete, requesting next media Any
11/03/2012 00:23:26 - Error bptm (pid=18611) NBJM returned an extended error status: All compatible drive paths are down but media is available (2009)
11/03/2012 00:23:26 - Error ndmpagent (pid=18610) NDMP backup failed, path = UNKNOWN
11/03/2012 00:23:26 - end writing
11/03/2012 00:23:27 - Info bptm (pid=18611) EXITING with status 252 <----------
11/03/2012 00:23:27 - Info ndmpagent (pid=0) done. status: 150: termination requested by administrator
An extended error status has been encountered, check detailed status  (252)

 

 

also from /var/adm/messages:

 

Nov  2 13:26:54 nasun001.wmg.com tldcd[16695]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:26:55 nasun001.wmg.com tldcd[16695]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
Nov  2 13:27:16 nasun001.wmg.com tldcd[16742]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:27:16 nasun001.wmg.com tldcd[16742]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
Nov  2 13:27:19 nasun001.wmg.com ltid[16084]: [ID 676105 daemon.error] Operator/EMM server has DOWN'ed drive HP.ULTRIUM4-SCSI.000 (device 2)
Nov  2 13:27:51 nasun001.wmg.com ltid[16084]: [ID 515287 daemon.notice] Operator/EMM server has UP'ed drive HP.ULTRIUM4-SCSI.000 (device 2)
Nov  2 13:29:00 nasun001.wmg.com tldcd[16836]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:29:00 nasun001.wmg.com tldcd[16836]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
Nov  2 13:29:21 nasun001.wmg.com tldcd[16881]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:29:21 nasun001.wmg.com tldcd[16881]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
Nov  2 13:29:24 nasun001.wmg.com ltid[16084]: [ID 676105 daemon.error] Operator/EMM server has DOWN'ed drive HP.ULTRIUM4-SCSI.000 (device 2)
Nov  2 13:30:53 nasun001.wmg.com tldcd[17301]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:30:53 nasun001.wmg.com tldcd[17301]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
Nov  2 13:30:54 nasun001.wmg.com ltid[16084]: [ID 372346 daemon.error] Cleaning for drive 2 failed, status = Robotic mount failure
Nov  2 13:31:14 nasun001.wmg.com tldcd[17346]: [ID 633948 daemon.notice] TLD(0) issuing initialize_element_status, drive 1 asc=0x83, ascq=0x4
Nov  2 13:31:15 nasun001.wmg.com tldcd[17346]: [ID 495694 daemon.error] TLD(0) cannot clear drive 1 error, drive asc=0x83, ascq=0x4
 

 

also from that NDMP host which has this tape drive..

 

Host "server103" tape device model "Hewlett-Packard LTO-5":
  Device "rst0l" attributes=(0x5) REWIND RAW
    DENSITY=LTO-3(ro)/4 4/800GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "nrst0l" attributes=(0x4) RAW
    DENSITY=LTO-3(ro)/4 4/800GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "urst0l" attributes=(0x6) UNLOAD RAW
    DENSITY=LTO-3(ro)/4 4/800GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "rst0m" attributes=(0x5) REWIND RAW
    DENSITY=LTO-3(ro)/4 8/1600GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "nrst0m" attributes=(0x4) RAW
    DENSITY=LTO-3(ro)/4 8/1600GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "urst0m" attributes=(0x6) UNLOAD RAW
    DENSITY=LTO-3(ro)/4 8/1600GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "rst0h" attributes=(0x5) REWIND RAW
    DENSITY=LTO-5 1600GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "nrst0h" attributes=(0x4) RAW
    DENSITY=LTO-5 1600GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "urst0h" attributes=(0x6) UNLOAD RAW
    DENSITY=LTO-5 1600GB
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "rst0a" attributes=(0x5) REWIND RAW
    DENSITY=LTO-5 3200GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "nrst0a" attributes=(0x4) RAW
    DENSITY=LTO-5 3200GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
  Device "urst0a" attributes=(0x6) UNLOAD RAW
    DENSITY=LTO-5 3200GB cmp
    ELECTRICAL_NAME=1d.61
    SERIAL_NUMBER=C3898C7000
    WORLD_WIDE_NAME=WWN[5:003:08c389:8c7000]
    ALIAS 0=st0
 

 

 

vmoprcmd -d

                                PENDING REQUESTS

                                     <NONE>

                                  DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
  0 hcart2   TLD                -                     No       -         0
  1 hcart2   TLD                -                     No       -         0
  2 hcart3 DOWN-TLD             -                     No       -         0
  3 hcart3   TLD               -                      No       -         0
 

                             ADDITIONAL DRIVE STATUS

Drv DriveName            Shared    Assigned        Comment
  0 HP.ULTRIUM5-SCSI.000  No       -
  1 HP.ULTRIUM5-SCSI.001  No       -
  2 HP.ULTRIUM4-SCSI.000  No       -
  3 HP.ULTRIUM4-SCSI.001  No       -

 

 

Please suggest on this..


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