Hi All,
We need urgent solution. We are unable to configure the drives on any media servers. Every time its giving SSO license not installed error.
But we have all the license up to date on all server. Recently we have did some activities in our environment.
1) we have removed l180 library and added new IBm library.
2) now we have total 26 drives in our environment.
3) our SSO license count is 34.
4) after removing the L180 , we unable to configure the drives on any SAN and LAN media servers.
5) we have total 3 libraries , SL500 and 2 IBM TS3500 libraries and if we tried to configure the drives only SL500 getting configured and remaining drives showing no SSO license Installed error.
Environment Details :=
Master : solaris 10 with netbackup 7.5.0.4
LAN media server : 7.1( also robotic arm host)
SAN media Servers :7.5.0.4
Kindly help as our production is down and tech supprot not providing the correct solution or work around.
Thanks,
Sagar