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V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation.

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I need a solution

Each workday I make a scheduled full backup to tape storage of only folders that change havily during the day.

First the Exchange database is being written to tape, than (append) the second job, that backs up specified folders is started. This worked fine for some months, but yesterday and today both jobs suddenly fails.

In the joblog I see "V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation." for bot jobs.

On top in these messages I see the first items where it is failing, the first job for the Exchange database, the second for the first 2 folders in the job.

 

I've looked this issue up on this site, and see similar questions being asked, but no real solutions? Im using Backup Exec 2012.

I tried to alter the first job and do a testrun (never have used this before), to see if I could get a clear message about what was going  wrong exactly.

However the testrun failed rather quick (within 5 minutes) and in the Job log window I got the message: "Final error: 0xe0008703 - The test run has detected a potential problem. See the job log for details".  But I already am looking at the Job log (at least that is the name of the window I am in)!  Where do I have to go to get the specified error message?

Anybody a clue?  If you need more information please let me know..

Kind regards, Herbert


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