I need a solution
Hi,
NBU master server: 7.5.0.4
Client: 7.5.0.3
Suddenly, full backup of a particular drive (different drive in different clients) is failing with status code 24:socket write failed in many windows clients. However, differentials are completing successfully for the same. The full backups were running fine until the previous week. No changes have been made from Netbackup end and also from the server end.
8/19/2013 11:59:06 AM - Info nbjm(pid=11272) starting backup job (jobid=236417) for client YYYY, policy XXXX, schedule Full
8/19/2013 11:59:06 AM - Info nbjm(pid=11272) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=236417, request id:{D438AC1E-26CD-455D-AAEF-7E341ED37B11})
8/19/2013 11:59:06 AM - requesting resource mediaNBU-STU
8/19/2013 11:59:06 AM - requesting resource masterNBU.NBU_CLIENT.MAXJOBS.YYYY
8/19/2013 11:59:06 AM - requesting resource masterNBU.NBU_POLICY.MAXJOBS.XXXX
8/19/2013 11:59:06 AM - granted resource masterNBU.NBU_CLIENT.MAXJOBS.YYYY
8/19/2013 11:59:06 AM - granted resource masterNBU.NBU_POLICY.MAXJOBS.XXXX
8/19/2013 11:59:06 AM - granted resource MediaID=@aaaac;DiskVolume=qqq-lsu;DiskPool=qqq-ost-dp;Path=qqq-lsu;StorageServer=ST_Server;MediaServer=mediaNBU<mailto:MediaID=@aaaac;DiskVolume=qqq-lsu;DiskPool=qqq-ost-dp;Path=qqq-lsu;StorageServer=ST_Server;MediaServer=mediaNBU>
8/19/2013 11:59:06 AM - granted resource mediaNBU-STU
8/19/2013 11:59:07 AM - estimated 23000355 Kbytes needed
8/19/2013 11:59:07 AM - Info nbjm(pid=11272) resumed backup (backupid=YYYY_1376931376) job for client YYYY, policy XXXX, schedule Full on storage unit mediaNBU-STU
8/19/2013 11:59:08 AM - started process bpbrm (10736)
8/19/2013 11:59:15 AM - connecting
8/19/2013 11:59:17 AM - Info bpbrm(pid=10736) starting bpbkar32 on client
8/19/2013 11:59:17 AM - connected; connect time: 00:00:02
8/19/2013 11:59:33 AM - Info bpbkar32(pid=1056) Backup started
8/19/2013 11:59:33 AM - Info bptm(pid=10184) start
8/19/2013 11:59:33 AM - Info bptm(pid=10184) using 1048576 data buffer size
8/19/2013 11:59:33 AM - Info bptm(pid=10184) setting receive network buffer to 4195328 bytes
8/19/2013 11:59:33 AM - Info bptm(pid=10184) using 32 data buffers
8/19/2013 11:59:34 AM - Info bptm(pid=10184) start backup
8/19/2013 11:59:35 AM - Info bptm(pid=10184) backup child process is pid 10612.10536
8/19/2013 11:59:35 AM - Info bptm(pid=10612) start
8/19/2013 11:59:36 AM - begin writing
8/19/2013 11:59:49 AM - Info bpbkar32(pid=1056) change journal NOT enabled for <C:\>
8/19/2013 12:00:13 PM - Critical bpbrm(pid=10736) from client YYYY: FTL - socket write failed
8/19/2013 12:00:20 PM - end writing; write time: 00:00:44
socket write failed(24)
bpbkar and bpcd logs of the client are attached for your reference.