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Error ndmpagent (pid=8176) st07caddvnx: The backup path is configured: \bkup. This is not an absolute root dir path.

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I need a solution

I was just handed a new EMC VNX to backup. There are two other EMC devices being backed by NBU without any problems.

Environment:

NBU 7.5 running on Windows 2008 R2 with disks on EMC Clariion and an HP StorageWorks MSL 4048 Tape library for data storage.

There is a VNXe and a VNX 5300 that are working just fine with the already in place policies.

The new EMC is another VNX 5300, st07caddvnx. I do not have any administrative access to it

The st07caddvnx errors out with "This is not an absolute root dir path." I cannot locate any information on determining what the absolute root dir path is.

Am I missing something? Or is the absolute root dir path just a red herring?

Thanks.

DAN

 

 

08/28/2013 11:27:45 - Info nbjm (pid=4076) starting backup job (jobid=18680) for client st07caddvnx, policy sv07caddvnx_test, schedule Differential-Inc
08/28/2013 11:27:45 - Info nbjm (pid=4076) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=18680, request id:{F39858EE-6904-4B45-AB22-76CF49A462E9})
08/28/2013 11:27:45 - requesting resource Disk_Group_1
08/28/2013 11:27:45 - requesting resource sv07nbumaster.ct.dot.ca.gov.NBU_CLIENT.MAXJOBS.st07caddvnx
08/28/2013 11:27:45 - requesting resource sv07nbumaster.ct.dot.ca.gov.NBU_POLICY.MAXJOBS.sv07caddvnx_test
08/28/2013 11:27:45 - granted resource  sv07nbumaster.ct.dot.ca.gov.NBU_CLIENT.MAXJOBS.st07caddvnx
08/28/2013 11:27:45 - granted resource  sv07nbumaster.ct.dot.ca.gov.NBU_POLICY.MAXJOBS.sv07caddvnx_test
08/28/2013 11:27:45 - granted resource  MediaID=@aaaaS;Path=w:\;MediaServer=sv07nbumaster
08/28/2013 11:27:45 - granted resource  SU_W
08/28/2013 11:27:45 - estimated 0 kbytes needed
08/28/2013 11:27:45 - Info nbjm (pid=4076) started backup (backupid=st07caddvnx_1377714465) job for client st07caddvnx, policy sv07caddvnx_test, schedule Differential-Inc on storage unit SU_W
08/28/2013 11:27:45 - Info bpbrm (pid=8576) st07caddvnx is the host to backup data from
08/28/2013 11:27:45 - Info bpbrm (pid=8576) reading file list from client
08/28/2013 11:27:45 - Info bpbrm (pid=8576) starting ndmpagent on client
08/28/2013 11:27:45 - Info ndmpagent (pid=8176) Backup started
08/28/2013 11:27:45 - Info bptm (pid=5612) start
08/28/2013 11:27:45 - Info bptm (pid=5612) using 30 data buffers
08/28/2013 11:27:45 - Info bptm (pid=5612) using 262144 data buffer size
08/28/2013 11:27:45 - started process bpbrm (pid=8576)
08/28/2013 11:27:45 - connecting
08/28/2013 11:27:45 - connected; connect time: 0:00:00
08/28/2013 11:27:46 - Info bptm (pid=5612) start backup
08/28/2013 11:27:47 - Error ndmpagent (pid=8176) st07caddvnx: The backup path is configured: \bkup. This is not an absolute root dir path.
08/28/2013 11:27:47 - Error ndmpagent (pid=8176) NDMP backup failed, path = \bkup
08/28/2013 11:27:47 - Error bptm (pid=5612) none of the NDMP backups for client st07caddvnx completed successfully
08/28/2013 11:27:47 - begin writing
08/28/2013 11:27:49 - Info bptm (pid=5612) EXITING with status 99 <----------
08/28/2013 11:27:49 - Info ndmpagent (pid=0) done. status: 99: NDMP backup failure
08/28/2013 11:27:49 - end writing; write time: 0:00:02
NDMP backup failure  (99)


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