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NetBackup 7.5-Installed NB SERVER, but validated key is corrupt and GUI unoperational

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I need a solution

Hi -

Help!

 

I installed NetBackup 7.5 for a server on a Lincase PC, and I believed the install went OK.  However, when I ran the server GUI, this GUI said that my server was a 'client' and all of the options were grayed out.  After digging around, I noticed that the key appears to be odd as follows:

root@l3lincase3# ./bpminlicense -list_keys

KEYVALUEXX KEYVALUEXX 0x05000000 0x5228bad7 l3lincase3

root@l3lincase3# ./bpminlicense -verbose

KEYVALUEXX KEYVALUEXX

  file version    = 0x05000000

  time added      = 0x5228bad7 Thu 05 Sep 2013 07:09:43 PM CEST

  hostname        = l3lincase3

  product ID      = 6 NetBackup Enterprise Server

  serial number   = 0

  key version     = 0x05000000

 

I then tried to delete the key and re-add it to no avail:

root@l3lincase3# ./bpminlicense -delete_keys KEYVALUEXX

root@l3lincase3# ./bpminlicense -list_keys

root@l3lincase3# ./bpminlicense -verbose

No keys to list.

root@l3lincase3# ./bpminlicense -add_keys KEYVALUEXX

root@l3lincase3# ./bpminlicense -list_keys

KEYVALUEXX KEYVALUEXX 0x05000000 0x5228bad7 l3lincase3

 

The key is also grayed out in the GUI.

 

What can I do to proceed with this NB server install issue?

I did try to re-install - and got the same result.

 

thanks!


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