Hi,
Having difficulty to start the Server service on one of our servers. When I run ServicesMgr.exe I see the error:
Error starting the service Backup Exec Server on [host]. Error code returned:
The process terminated unexpectedly.
In the Windows event viewer I can see:
Log Name: System
Source: Service Control Manager
Date: 1/22/2014 12:10:24 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: [host]
Description:
The Backup Exec Server service terminated unexpectedly. It has done this 49 time(s).
I restarted the server: no change.I ran sgmon.exe and collected the attached log, but I can't discern from it what could be the cause; even when compared to another sgmon log from a working server it wasn't clear what the problem was. I also collected BEDBG logs and can provide if necessary.
I tried to manually run beserver.exe and saw the following error:
BEServer failed to connect to service control manager: 1063
I found the following KB which describes the above error message here: http://www.symantec.com/business/support/index?page=content&id=TECH176901
I immediately tried solutions 2 and 3 to no avail. Accordingly my attention turned to .NET so I ran the .NET Framework Setup Verification Utility from Microsoft but it passed, indicating no problem.
I don't want to start removing .net on a live server without seeking a second opinion first. Could anyone offer further assistance?
Regards,
Robert