Ok, this is a bit of a strange one, just wondering if anyone has come across this before?
We made a change to 3 of our media servers, just adding a static route to a Data Domain subnet and adding the DD into each Media Servers hosts file. Since then backups have continued to work through the media servers, but when on the media server it says it has no communication with EMM. When running a tpconfig -dsh I get the below error...
| Failed to retrieve OpenStorage authentication credentials. Unable to connect to the EMM server |
All usual communication tests I have run on both media server and master server side and all come back as expected. The master sees the media servers as up and all present and correct, and backups are even running and completing! How strange. Now i know this must have something to do with the changes we made but i'm struggling to see how or why.
Anyone seen this before or have any ideas, as I'm stumped. Many Thanks.