Tape Drives are not visible through scan.exe command

Hi Friends,

I'm facing drive path down issue for one particular media server.

Connectivity between Master and media server is fine. i.e., Ping, telnet, bpclntcmd tests are successfull from both the ends. device mapping files are showing up to date(1.119)

In media server, drives are visible in device manager, but not through *\Volmgr\bin\scan.exe command. Need your inputs on this.