New Tape not being seen in Drive

Hi Guys,

When I put a new tape in to a single Quantum tape drive it is not being seen. If I put a used tape in it is still not being seen.

If I restart the BE 2012 services the tapes are being seen.

I have even tried a inventory but it doesn't work as it says there is no media inserted.

I have another server with a Quantum drive that I don't have an issue with this.

How do I get this tape drive to see media when it is inserted?

John.