Hello all,
Been fighting the issue since Tuesday 12/4. What happens is this: after a scheduled reboot of my backup server, a Win2003 box, running Backup Exec 2010 R3 SP2, into a Dell ML6000 library with 6 LTO-3 drives, it would not start jobs. All the jobs would remain in a 'queued' state. Restarting Backup Exec Services, which takes a LONG time by the way, had no effect. Rebooting the server would of course restart the services, but this also had no effect.
First we thought it might be the catalogs, so we worked on those. Had our SQL guy pronounce them sound.
Tried pausing the server for several seconds as a suggestion by another poster, no effect.
Then I read more in the forums there and we decided it might be comms to the drives, so I tried a solution that someone here by the name of DEVT posted here is that process:
Start
"Queued" state means backup exec is finding the Drives busy. You need to powercycle the network.
1 : Shutdown the Server and the Library and disconnect the Library.
2 : turn ON the Server (This step will remove all the entries in OS)
3 : Turn OFF the server and connect the Library
4 : Turn ON the Library and let it boot
5 : Turn ON the Server and check the Device Manager for the Drives and the Medioum Changer
Make Sure that you are using Symantec Drivers and the Medium Changer must be Unknown (Microsoft Drivers) Removable Storage Service - Stopped and Disabled as mensioned by JoaoMatos
Perform inventory and backups....
End
Logon after server start and check tape drive drivers, they are the same Symantec 5.1.25.0 drivers in use before the reboot on 12/3.
However, I am still using the Dell ML6000 library (Media changer?) driver that was in use before the reboot on 12/3
What I can do now is start 6 jobs and they will run to completion. But any jobs that are due to start after those jobs, or jobs that I change the schedule on and order them to 'run now' (they are waiting for a drive) stay in a queued state. One time, two days ago, one subsequent job ran, but since then no other schedule jobs or 'run now' jobs have run.
I can import and export tapes without issue. I would appreciate any and all input, advice, that might help me get this fixed.
Regards all,
Rob