OS :- Red Hat Linux
Master/Media Server
All netbackup processes are not coming. How to troubleshoot further.
NB Processes
------------
root 16832 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root 16835 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root 16901 1 0 14:02 ? 00:00:01 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 7
root 16979 1 0 14:02 ? 00:00:00 /usr/openv/netbackup/bin/bpcompatd
root 16985 1 0 14:02 pts/3 00:00:00 /usr/openv/netbackup/bin/bpdbm
root 17584 1 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile
root 17587 17584 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile
root 17593 17584 0 14:09 ? 00:00:00 /usr/openv/netbackup/bin/bpjava-susvc og88427 -1 -1 en_US /usr/openv/java/auth.conf 1 -1 17581 noUserCredentialsFile
MM Processes
------------
root 16965 1 0 14:02 pts/3 00:00:00 /usr/openv/volmgr/bin/ltid
root 16971 1 0 14:02 pts/3 00:00:00 vmd
Shared Symantec Processes
-------------------------
root 17280 1 0 14:02 ? 00:00:00 /opt/VRTSpbx/bin/pbx_exchange
BPRD logs
14:35:25.282 [16974] <2> ConnectionCache::connectAndCache: Acquiring new connection for host gbrhou01lx100, query type 98
14:35:25.283 [16974] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer
14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 104 0x00000068
14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 0 0x00000000
14:35:25.283 [16974] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: bpdbm
14:35:25.283 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
14:35:25.291 [16974] <2> vnet_vnetd_pbx_c_supported: ../../libvlibs/vnet_vnetd.c.3435: 0: VN_REQUEST_PBX_C_SUPPORTED: 13 0x0000000d
14:35:25.372 [16974] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1641: 0: remote host supports PBX, but PBX is not running: 0 0x00000000
14:35:25.372 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
14:35:25.372 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1971: 0: service: bpdbm
14:35:25.414 [16974] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1159: 0: errno: 2 0x00000002
14:35:25.414 [16974] <2> vnet_pop_byte: ../../libvlibs/vnet.c.1161: 0: Function failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_pop_string: ../../libvlibs/vnet.c.1241: 0: Function failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_pop_signed: ../../libvlibs/vnet.c.1285: 0: Function failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_pop_status: ../../libvlibs/vnet.c.1363: 0: Function failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1987: 0: status: 9 0x00000009
14:35:25.414 [16974] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1664: 0: vnet_vnetd_service_socket failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 9 0x00000009
14:35:25.414 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f
14:35:26.415 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f
14:35:28.416 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f
14:35:32.417 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f
14:35:40.418 [16974] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376: 0: getsockopt SO_ERROR returned: 111 0x0000006f
14:35:40.420 [16974] <2> connect_to_service: ../../libvlibs/vnet_connect.c.382: 0: vnet_async_connect() failed: 18 0x00000012
14:35:40.420 [16974] <2> vnet_connect_to_service: ../../libvlibs/vnet_connect.c.174: 0: connect_to_service() failed: 18 0x00000012
14:35:40.420 [16974] <2> ConnectionCache::connectToBpdbm: vnet_connect_to_service(gbrhou01lx100) failed: Operation now in progress (115), vnet status 18
14:35:40.420 [16974] <2> ConnectionCache::connectAndCache: connect_to_bpdbm(gbrhou01lx100) failed status 25 err 115
14:35:40.420 [16974] <2> ConnectionCache::connectAndCache: Return value is (21)
14:35:40.420 [16974] <2> db_begin: Could not connect and returned with exceptionNo connection established
14:35:40.420 [16974] <2> bprd: cannot contact database daemon...exiting
PBX is listening
bash-3.2$ netstat -a|grep pbx
tcp 0 0 *:veritas_pbx *:* LISTEN
tcp 0 0 *:veritas_pbx *:* LISTEN
bash-3.2$ netstat -an|grep pbx
bash-3.2$ netstat -anp|grep 1556
(Not all processes could be identified, non-owned process info
will not be shown, you would have to be root to see it all.)
tcp 0 0 0.0.0.0:1556 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:5167 127.0.0.1:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:41748 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:50202 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:51737 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:5167 ESTABLISHED -
tcp 0 0 13.215.68.30:1556 13.215.68.30:12072 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:2615 TIME_WAIT -
tcp 0 0 13.215.68.30:12072 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:55355 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:37720 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:24683 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39030 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39028 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:49779 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39038 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39036 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39034 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39032 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39046 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39044 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39042 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39040 TIME_WAIT -
tcp 0 0 13.215.68.30:37720 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39050 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:53130 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:39048 TIME_WAIT -
tcp 0 0 13.215.68.30:39669 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 13.215.68.30:45815 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:22959 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:20935 TIME_WAIT -
tcp 0 0 127.0.0.1:1556 127.0.0.1:35532 TIME_WAIT -
tcp 0 0 13.215.68.30:50202 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 13.215.68.30:1556 13.215.68.30:12499 TIME_WAIT -
tcp 0 0 13.215.68.30:49779 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 13.215.68.30:53225 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 13.215.68.30:53130 13.215.68.30:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:51737 127.0.0.1:1556 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:44005 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:53225 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:22006 TIME_WAIT -
tcp 0 34 13.215.68.30:1556 13.215.68.30:45815 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:60660 TIME_WAIT -
tcp 0 0 13.215.68.30:1556 13.215.68.30:39669 ESTABLISHED -
tcp 0 24 13.215.68.30:1556 13.215.68.30:46332 ESTABLISHED -
tcp 0 0 127.0.0.1:1556 127.0.0.1:22523 TIME_WAIT -
tcp 0 0 :::1556 :::* LISTEN -
PBX settings
Auth User:0 : root
Secure Mode: false
Debug Level: 10
Port Number: 1556
PBX service is not cluster configured
bp.conf
SERVER = gbrhou01lx100
SERVER = gbrhou01lx100.eu.xerox.net
#SERVER = usa0300as736.na.xerox.net
SERVER = usa0300as736
MEDIA_SERVER = gbrhou01lx100
CLIENT_NAME = gbrhou01lx100
USE_VXSS = PROHIBITED
VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY
EMMSERVER = gbrhou01lx100
VXDBMS_NB_DATA = /usr/openv/db/data
CLIENT_CONNECT_TIMEOUT = 2000
CLIENT_READ_TIMEOUT = 2000
ALLOW_MEDIA_OVERWRITE = DBR
ALLOW_MEDIA_OVERWRITE = TAR
ALLOW_MEDIA_OVERWRITE = CPIO
ALLOW_MEDIA_OVERWRITE = ANSI
ALLOW_MEDIA_OVERWRITE = AOS/VS
ALLOW_MEDIA_OVERWRITE = MTF1
ALLOW_MEDIA_OVERWRITE = RS-MTF1
ALLOW_MEDIA_OVERWRITE = BE-MTF1
OPS_CENTER_SERVER_NAME = usa0300as736.na.xerox.net
#VERBOSE = 5
#CONNECT_OPTIONS = localhost 1 0 2