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PBX fails to start on NetBackup 7.5.0.3 system

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I need a solution

We have just successfully installed NB 7.5.0.3 on 18 clients running HP-UX 11i. However despite following the same install procedure as before, the install on one particular client fails before it even gets to the NB portion....

       x ./bp_servers, 33 bytes, 1 tape blocks

       x ./bp_client_name, 23 bytes, 1 tape blocks

 

       Installing PBX...

       Please wait while installation is in progress...

      Installation completed Successfully

      Installation log located here: /var/tmp/installpbx-521-121712160139.log

 

      The pbx_exchange daemon is not currently running.  It

      must be started before NetBackup installation can be continued.

      Aborting ...

      client_config_failed

When we try and start the PBX daemon by hand (/sbin/rc2.d/S450vxpbx_exchanged start) it simply exits with a return code of zero (ie. success) but there is no PBX daemon (/opt/VRTSpbx/bin/pbx_exchange) visible. I have looked in all the various log files but there is nothing to indicate why it fails to start the daemon. Can anyone help, thanks?


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