I'm having problems restoring Exchange 2007 GRT public folder items.
Backup are status 0 and I can browse individual folders and documents on BAR.
Restore is done from server with mailbox as source and CAS server as destination but when I try to restore from I get error 2810 and rai error = 17
Configuration:
Backup Server is Sun T5440 running Netbackup 7.1.0.4 Solaris 10
Exchange config:
1 - Exchange 2007 mail server at MS Server 2008R2 (standalone no DAG)
1 - Exchange 2007 public folder server at MS Server 2008R2 (standalone no DAG)
3 - CAS (load balanced) all at NB 7.1.0.4, NFS for client and Collaborative Data Objects, installed
2 - Hub Transport
2 - Edge Transport
NB client 7.1.0.4 on mailbox and CAS using backup service account for logon.
Backup service account has AD priviliges -
Domain Admin, Administrators, Domain Users, verified send/receive to active mailbox, name is unique in organization.
Backup service account granted these roles in Exchange -
Organization Admin, Recipient Admin, Public Folder Admin
Our Exchange admin enabled and assigned EWSImpersonation role to service account
On Netbackup server Distributed Application Restore Mapping
Application host = mailbox/public folder server
Component host = CAS server
Status output from BAR from server
16:57:34 2/12/2013: Restore Started
16:57:40 (319319.001) Restoring from copy 1 of image created Tue Dec 11 21:00:59 2012
16:58:25 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database
16:58:25 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections
16:58:25 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations
16:58:25 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services
16:58:26 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services
16:58:26 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services\apubfold HAZWASTE
16:58:27 (319319.001) TAR - \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services\apubfold HAZWASTE\East C&D
16:58:28 (319319.001) (319319.001) ERR - unable to create object for restore: \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services\apubfold HAZWASTE\East C&D\Messages <000000001a447390aa6611cd9bc800aa002fc45a0900eb122d6ba49d69439140d1a40880c979000006859bb30000eb122d6ba49d69439140d1a40880c97900000685b7d30000>, rai error = 17
16:58:30 (319319.001) (319319.001) INF - GRE EXITING WITH STATUS = 0
16:58:30 (319319.001) (319319.001) INF - GRE RESTORED 7 OF 8 FILES SUCCESSFULLY
16:58:30 (319319.001) (319319.001) INF - GRE KEPT 0 EXISTING FILES
16:58:30 (319319.001) (319319.001) INF - GRE PARTIALLY RESTORED 0 FILES
16:58:30 (319319.001) Status of restore from copy 1 of image created Tue Dec 11 21:00:59 2012 = the restore failed to recover the requested files
16:58:32 INF - Server status = 2810
16:58:33 (319319.xxx) INF - Status = MS-Exchange-Server policy restore error.
NCFGRE log is attached.
Excerpt from NCFGRE log
0,51216,158,352,67,1360263279985,9440,7412,0:,154:FS_OpenObj() Failure! (0xE000FEA9:The Backup Exec data store encountered a problem during the operation. See the job log for details.) (../Object.cpp:830),14:Object::open(),1
0,51216,158,352,68,1360263279985,9440,7412,0:,51:open() failed, status = 17 (../RAIConsumer.cpp:919),34:RAIConsumer::_objectOpenAndWrite(),1
0,51216,158,352,69,1360263279985,9440,7412,0:,63:create and write failure, status = 17 (../RAIConsumer.cpp:1189),36:RAIConsumer::writeToRai(CFEObj,Root),1
2,51216,158,352,70,1360263279985,9440,7412,0:,0:,0:,2,(11|A370:\\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services\apubfold HAZWASTE\Weymouth\sandblast pictures <000000001a447390aa6611cd9bc800aa002fc45a0900eb122d6ba49d69439140d1a40880c979000006859bbb0000eb122d6ba49d69439140d1a40880c97900000685d9760000>|A2:17|)
0,51216,311,352,19,1360263279985,9440,7412,0:,484:Sending to bpbrm: ERR - unable to create object for restore: \\USEXPUB01\Microsoft Information Store\First Storage Group\Public Folder Database\Groups Sections\Water System Operations\Operations Support Services\Environmental Support Services\apubfold HAZWASTE\Weymouth\sandblast pictures <000000001a447390aa6611cd9bc800aa002fc45a0900eb122d6ba49d69439140d1a40880c979000006859bbb0000eb122d6ba49d69439140d1a40880c97900000685d9760000>, rai error = 17