Backup Exec 2012 Button can not opened

I installed Backup Exec 2012 in Windows Server Enterprise 2003 SP2 32bit without errors.

But when i open console BE2012 then click the Backup Exec Button, the menu can not open.

I tried follow this links :

• http://www.symantec.com/docs/TECH188675
• http://www.symantec.com/docs/TECH195492
• http://www.symantec.com/docs/TECH195492

But the problem has still same.

How to fix this issue?

- Jajang -