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Restore of individual E-Mails to PST results in empty PST file

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I need a solution

Hi all,

 

we are using Backup Exec 2012 on a Windows Server 2008 R2 and back up an Exchange Server 2010 with Agent and GRT feature. The backup jobs run successfully and so do the restore jobs.

Here's what I do:

Restore a single folder from a user's mailbox (the backup is on tape!). I can see the folder and the individual mails and select them for restore. Backup Exec restores the whole database to the GRT folder (E:\grt in my case). Then it creates the PST file (E:\restore).

 

When I open the PST file with my outlook (that's right, Outlook and Exchange Management Tools are installed on the backup server) I can see the folder and the subfolders but no mails!!

Is there something I missed?

Someone running into the same problem? Then please forgive me for opening a new thread, but I couldn't find an entry covering this topic.

Best regards

Thomas


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