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Operation Status Error (-1) for SQL Backups

I need a solution

We have a Windows 2008 client for which we have configured SQL backups. The backups appear to be completing successfully (status 0 in the NBU admin console) and the SQL DBA is showing successful backups at the database level. The issue that the DBA is seeing is on the client side when he views the status of the SQL backups in the NBU client, they mostly show the Operation Type as Unknown, and the Operation Status as Error (-1) (see attached). Is this an aberration, or is there an actual issue with the SQL backups for this client? What logs would I need to collect for troubleshooting?

Master: NBU 7.5.0.4 running on SunOS 5.10

Media: NBU 7.5.0.4 running on Windows 2008 Server

Client: Windows 2008 Server running SQL 2008 Server and NBU client 7.1

 

Thanks,

Wayne


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