BE 2012 GRT restore from VMware VM

I recently upgraded to 2012 and encountered many of the issues others have stated. At this point I am back to the VM backup GRT issues, which I have had all along with BE (I was hoping 2012 would fix). I’m hoping R2 will solve these issues. At this point I have got used to the new UI and can deal with it's qwerks. Can anyone shed some light on VM GRT restoration process, all my jobs SQL, Exchange, SharePoint have the same error V-79-57344-38727 - Backup Exec failed to snap virtual machine '\(DC)*****(DC)\vm\****' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

Thanks,